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Emergency dental questions: Does NHS 111 deal with dental problems?

Updated: Oct 30, 2022


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If you have a problem with your teeth or are concerned about the health of your mouth, contact our friendly reception team on 01132668459. We will make you an appointment with one of our experienced dentists who will address your concerns and create an appropriate plan for you.

111 can be a useful service if you have a dental emergency out of hours.


A ‘dental emergency’ means swelling of your gum, cheek or face which is swelling, severe pain leading to loss of sleep and not relieved by painkillers, bleeding after a tooth extraction that doesn’t stop easily or trauma to your front teeth. 111 can direct you to available out of hours dental services who can provide temporary treatment to get you out of pain or prevent a problem for worsening. You will often be directed back to your own dentist for definitive treatment.


Some dental emergencies are so severe that you need to attend A&E. These include facial swelling that is affecting your vision, swallowing, breathing, trauma that causes loss of consciousness, vomiting or double vision and rapid uncontrolled bleeding from your mouth.

Do NOT attend A&E for toothache without the above symptoms, this is a waste of hospital time and your time, as they will not have the facilities or the staff to be able to treat dental pain.


Chelwood Dental Care opening hours are as follows:

Monday 8.30am – 6.00pm

Tuesday 8.30am – 6.00pm

Wednesday 8.30am – 6.00pm

Thursday 8.30am – 6.00pm

Friday 8.30am – 5.00pm

Chelwood dental care surgery number 1

Our emergency appointments are released at 8.30am each morning. If we have more enquiries than slots available, we may triage patients and see those in greatest need as a matter of priority. We always try to see patients within 24 hours but please understand that sometimes this is not possible.

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